Privacy Policy

GramOne Ltd. ("GramOne", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at gramone.com (the "Site") or contact us through the enquiry form.

Please read this policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy.

We may collect the following categories of personal information:

• Contact Information: Name, email address, company/organisation name, and any information you voluntarily provide in the message field of our contact form.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform — collected automatically when you visit our Site.
• Usage Data: Information about how you use the Site, including pages visited, time spent, and navigation paths.
• Communications: Records of correspondence if you contact us, including enquiry subject and message content.

We use the information we collect to:

• Respond to your enquiries and provide the information or services you have requested.
• Manage and improve the functionality and content of our Site.
• Analyse usage patterns and trends to enhance the user experience.
• Comply with legal obligations and enforce our policies.
• Send you relevant communications about GramOne, where you have consented to receive such communications.

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described in this policy or as required by law.

Where applicable under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

• Legitimate interests: To respond to your enquiries and improve our services.
• Consent: Where you have explicitly agreed to receive marketing communications.
• Legal obligation: Where processing is necessary to comply with applicable laws.

Contact form submissions are stored securely using Supabase, a cloud database platform. Data may be stored on servers located in the European Union or other jurisdictions with appropriate data protection standards.

Our Site may also use the following third-party services, each of which has its own privacy policy:

• Google Fonts — for typography rendering.
• Vercel — for website hosting and deployment.

We retain personal data collected through our contact form for a period of 24 months from the date of submission, or for as long as necessary to fulfil the purpose for which it was collected. After this period, data is securely deleted or anonymised.

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data ("right to be forgotten").
• Object to or restrict the processing of your personal data.
• Request portability of your personal data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@gramone.com.

Our Site uses cookies and similar tracking technologies. Please refer to our Cookie Policy for full details on what cookies we use and how to control them.

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption for data in transit and secure database access controls.

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us: